◆ Part of the Panacea ERP

CRM

Know every patient, and bring them back.

Patient records, prescription history and multi-channel campaigns in one place, turning one-time visitors into loyal regulars.

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In detail

What CRM does for your patients

Patient messaging on autopilot

SMS reminders, follow-ups and campaigns go out at the right moment on their own, fully autonomous, so no patient slips through the cracks.

Consent forms, prefilled

Generate a consent form already filled in from the customer's profile, ready to sign in seconds.

Campaigns & targeted segments

Build filterable segments and send tailored campaigns to exactly the right patients.

Full message transparency

See every message ever sent to every customer, with a complete, auditable history at your fingertips.

GESY-tailored reporting

Reporting shaped around GESY, so the numbers you need are ready without the spreadsheet gymnastics.

Tailored prescription labels

Prescription labels personalised to each customer and branded with your pharmacy's details.

Carer support

Link carers to the patients they look after, so the right person always gets the right message.

Know your patient base

Demographic statistics across your customers, broken down by age group, gender and language, so you understand who you serve.

Trends, month over month

Customers served and prescriptions executed each month, compared year over year, so you can see exactly how the pharmacy is growing.

Fully GDPR compliant

Consent and data handling are built in, so you stay compliant with GDPR by default.

Secure by design

Patient data is handled to the highest standards of security and privacy, so sensitive information stays protected at all times.