Always open

Internet down? Keep selling.

The Panacea POS keeps working when your connection drops. Sales are saved on the station and synced automatically the moment you are back online, so a bad line never closes your counter.

Explore the ERP →
How it works

Built to keep going on its own

1

Your data lives on the station

Products, prices, customers, doctors and prescriptions are kept in an encrypted database on every POS station, and kept up to date in the background.

2

The connection drops

Panacea notices straight away, asks whether to continue in offline mode and shows a clear banner so the whole team knows.

3

You keep selling

Staff sign in as usual, scan products, complete sales and print receipts. Every sale is saved safely on the station.

4

It catches up on its own

The moment the internet is back, Panacea reconnects by itself and uploads every sale made while offline. Nothing to re-enter.

What works offline

The counter stays open

Everything you need to serve the customer in front of you keeps working. Services that have to talk to someone else's system wait until you are back online.

Keeps working
  • Sign in on stations you already use
  • Search products and see prices
  • Find customers
  • Complete sales and print receipts
Needs a connection
  • GESY lookups
  • NMVO / ΚΟΕΦ pack verification
  • Loyalty enrolment
  • Loading returns of earlier sales
Offline mode No connection

You are offline. Sales will be saved on this station and synced later.

Waiting to sync
  • Sale #10482 10:14 €18.40
  • Sale #10483 10:21 €7.95
  • Sale #10484 10:26 €42.10
Back online, uploading automatically
Why it matters

A bad line is no longer a bad day

No queue of customers waiting on the router
No paper notes to type in later
Every offline sale reaches the cloud automatically
Your team carries on without calling support

Good to know. Offline mode is part of the Panacea POS desktop app. Staff can sign in offline on stations they have already used while online, and the rest of the ERP, such as reports and accounting, is available again as soon as you reconnect.

Never turn a customer away

See offline mode, and the rest of the Panacea ERP, working for your pharmacy.

Talk to us →